ISM’s 2025 Inaugural In-Store Readiness Report

Uncover valuable insights in our inaugural In-Store Readiness Report! Explore critical findings on merchant-RMN alignment, in-store standardization and monetization, and the role of digital technologies in boosting customer engagement.

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2026 Shopper Loyalty Across Retailers

Shoppers are highly fluid across retailers, driven primarily by price, heavily influenced by ads, and increasingly omnichannel—making cross‑retailer competitiveness essential to winning trips.

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